Trelles Services - TV Mounting & Electrical
    Call NowBook Service

    Privacy Policy

    Last Updated: November 30, 2025

    Introduction

    Trelles Service LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website at trellesservicesllc.com or use our TV mounting, electrical, and handyman services in the Charlotte, NC area.

    Information We Collect

    We may collect the following types of information:

    • Contact Information: Name, email address, phone number, and service address when you request a quote or schedule service.
    • Service Information: Details about the services you request, your property, and any specific requirements.
    • Website Usage Data: Information about how you interact with our website, including pages visited, time spent, and navigation patterns.
    • Device Information: Browser type, operating system, IP address, and device identifiers.

    How We Use Your Information

    We use the information we collect to:

    • Provide, maintain, and improve our services
    • Respond to your inquiries and schedule appointments
    • Send you service-related communications
    • Analyze website usage to improve user experience
    • Comply with legal obligations

    Google Analytics

    We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as:

    • Pages you visit and how long you spend on each page
    • How you arrived at our website (search engine, direct link, etc.)
    • Your approximate geographic location (city/region level)
    • Device and browser information

    This data is collected anonymously and used solely to improve our website and services. Google Analytics uses cookies to collect this information. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

    Cookies

    Our website uses cookies—small text files stored on your device—to enhance your browsing experience. We use:

    • Essential Cookies: Required for website functionality
    • Analytics Cookies: Help us understand how visitors use our site

    You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

    Data Sharing

    We do not sell your personal information. We may share your data with:

    • Service Providers: Third parties who help us operate our business (e.g., website hosting, analytics)
    • Legal Requirements: When required by law or to protect our rights

    Data Security

    We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

    Your Rights

    You have the right to:

    • Access the personal information we hold about you
    • Request correction of inaccurate data
    • Request deletion of your data (subject to legal requirements)
    • Opt out of marketing communications

    Children's Privacy

    Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

    Changes to This Policy

    We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

    Contact Us

    If you have questions about this privacy policy or your personal data, please contact us: